.tickets-panel {
    min-height: 100vh;
    background: radial-gradient(circle at top right, 
        var(--color-bg-light-dark) 0%,
        var(--color-bg-dark) 100%);
    padding: 0.7rem 0.7vw 0 0.7vw;
    display: flex;
    flex-direction: column;
    gap: 0.7rem;
    overflow: hidden;
}

.panel-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 0.75rem 1.5rem;
    background: var(--color-bg-card);
    border-radius: 12px;
    box-shadow: var(--shadow-lg);
    border: 1px solid var(--color-border-accent);
    position: sticky;
    top: 0;
    z-index: 100;
}

.panel-header h1 {
    color: var(--color-text-light);
    margin: 0;
    font-size: 1.8rem;
    background: var(--gradient-primary);
    -webkit-background-clip: text;
    background-clip: text;
    color: transparent;
    text-shadow: 0 0 15px rgba(74, 122, 255, 0.5);
}

.last-update {
    color: var(--color-text-secondary);
    font-size: 1rem;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.tickets-container {
    display: flex;
    flex-direction: column;
    gap: 1rem;
    overflow: hidden;
    height: calc(100vh - 80px);
}

.fixed-locations {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 1rem;
    position: sticky;
    top: 80px;
    z-index: 90;
    background: radial-gradient(circle at top right, 
        var(--color-bg-light-dark) 0%,
        var(--color-bg-dark) 100%);
    padding-bottom: 1rem;
}

.scrollable-locations {
    animation: scrollPage var(--scroll-duration, 60s) linear infinite;
    overflow: hidden;
}

@keyframes scrollPage {
    0% {
        transform: translateY(0);
    }
    100% {
        transform: translateY(-50%);
    }
}

.tickets-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 1rem;
    padding: 0.5rem;
    overflow: hidden;
}

.location-section {
    background: var(--color-bg-card);
    border-radius: 12px;
    padding: 0.75rem;
    box-shadow: var(--shadow-lg);
    border: 1px solid var(--color-border-accent);
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
    height: calc((100vh - 200px) / 3);
    min-height: 300px;
}

.location-header {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding-bottom: 0.5rem;
    border-bottom: 1px solid var(--color-border-subtle);
}

.location-header h2 {
    color: var(--color-text-light);
    margin: 0;
    font-size: 1.1rem;
    flex-grow: 1;
}

.location-header .material-symbols-rounded {
    color: var(--color-accent-orange);
    font-size: 1.3rem;
}

.ticket-count {
    background: var(--color-bg-light-dark);
    color: var(--color-text-secondary);
    padding: 0.2rem 0.5rem;
    border-radius: 12px;
    font-size: 0.8rem;
}

.location-tickets {
    display: grid;
    grid-template-rows: repeat(5, 1fr);
    gap: 0.5rem;
    overflow: hidden;
    flex: 1;
}

.ticket-card {
    background: var(--color-bg-light-dark);
    border: 1px solid var(--color-border-subtle);
    border-radius: 8px;
    padding: 0.5rem;
    transition: all 0.3s ease;
    position: relative;
    overflow: hidden;
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
    min-height: 0;
}

.ticket-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 2px;
    background: var(--gradient-primary);
    opacity: 0.8;
}

.ticket-card.priority-high::before {
    background: var(--color-status-error);
    box-shadow: 0 0 15px var(--color-status-error);
}

.ticket-card.priority-medium::before {
    background: var(--color-accent-orange);
    box-shadow: 0 0 15px var(--color-accent-orange);
}

.ticket-card.priority-low::before {
    background: var(--color-accent-blue);
    box-shadow: 0 0 15px var(--color-accent-blue);
}

.ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 0.75rem;
}

.ticket-id {
    color: var(--color-text-secondary);
    background: rgba(255, 255, 255, 0.1);
    padding: 0.15rem 0.3rem;
    border-radius: 4px;
}

.ticket-time {
    color: var(--color-text-secondary);
}

.ticket-title {
    color: var(--color-text-light);
    font-size: 0.9rem;
    margin: 0;
    line-height: 1.2;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.ticket-info {
    display: flex;
    flex-wrap: wrap;
    gap: 0.25rem;
    font-size: 0.75rem;
}

.ticket-info-item {
    display: flex;
    align-items: center;
    gap: 0.25rem;
    color: var(--color-text-light);
    padding: 0.15rem 0.3rem;
    border-radius: 4px;
    font-weight: 500;
}

.ticket-info-item.phone {
    background: linear-gradient(135deg, var(--color-accent-purple), #9c27b0);
    box-shadow: 0 2px 8px rgba(156, 39, 176, 0.3);
}

.ticket-info-item.type {
    background: linear-gradient(135deg, var(--color-accent-blue), #2196f3);
    box-shadow: 0 2px 8px rgba(33, 150, 243, 0.3);
}

.ticket-info-item.type.urgente {
    background: linear-gradient(135deg, var(--color-status-error), #f44336);
    box-shadow: 0 2px 8px rgba(244, 67, 54, 0.3);
}

.ticket-info-item.type.normal {
    background: linear-gradient(135deg, var(--color-accent-orange), #ff9800);
    box-shadow: 0 2px 8px rgba(255, 152, 0, 0.3);
}

.ticket-info-item.type.baja {
    background: linear-gradient(135deg, var(--color-accent-blue), #2196f3);
    box-shadow: 0 2px 8px rgba(33, 150, 243, 0.3);
}

.ticket-info-item .material-symbols-rounded {
    font-size: 0.9rem;
    color: rgba(255, 255, 255, 0.9);
}

.ticket-description {
    font-size: 0.75rem;
    color: var(--color-text-secondary);
    opacity: 0.8;
    margin-top: auto;
}

.ticket-description p {
    margin: 0;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
    text-overflow: ellipsis;
    line-height: 1.2;
}

/* Animaciones */
@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

.ticket-card {
    animation: fadeIn 0.5s ease-out;
}

/* Efecto de resaltado para tickets */
.ticket-card.highlight {
    transform: scale(1.05);
    box-shadow: var(--shadow-xl), var(--shadow-glow-blue);
    z-index: 1;
}

/* Media queries */
@media (max-width: 1600px) {
    .tickets-grid {
        grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    }
    
    .fixed-locations {
        grid-template-columns: repeat(3, 1fr);
    }
}

@media (max-width: 1200px) {
    .tickets-grid {
        grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
    }
    
    .location-section {
        height: calc((100vh - 180px) / 3);
    }
    
    .fixed-locations {
        grid-template-columns: repeat(3, 1fr);
    }
}

@media (max-width: 992px) {
    .fixed-locations {
        grid-template-columns: repeat(2, 1fr);
    }
}

@media (max-width: 768px) {
    .panel-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 0.5rem;
    }
    
    .panel-header h1 {
        font-size: 1.5rem;
    }
    
    .location-section {
        height: auto;
        min-height: 300px;
    }
    
    .fixed-locations {
        grid-template-columns: 1fr;
    }
}

.info-bar {
    position: sticky;
    top: 60px;
    z-index: 110;
    display: flex;
    gap: 2rem;
    background: var(--color-bg-card);
    border-radius: 10px;
    box-shadow: var(--shadow-md);
    padding: 0.5rem 1vw;
    margin-bottom: 0.7rem;
    align-items: center;
    font-size: 1.05rem;
    color: var(--color-accent-blue);
}
.info-bar .info-item {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-weight: 600;
    font-size: 1.05rem;
}
.info-bar .material-symbols-rounded {
    color: var(--color-accent-orange);
    font-size: 1.2rem;
}

.ticket-en-progreso-container {
    margin-bottom: 2rem;
    display: flex;
    justify-content: center;
}
.ticket-en-progreso {
    border: 3px solid var(--color-accent-blue);
    box-shadow: 0 0 30px 0 var(--color-accent-blue), var(--shadow-lg);
    background: linear-gradient(90deg, var(--color-accent-blue) 10%, var(--color-bg-card) 90%);
    color: #fff;
    font-size: 1.2rem;
    min-width: 400px;
    max-width: 700px;
    width: 100%;
    padding: 2rem 2rem 1.5rem 2rem;
    border-radius: 18px;
    transition: box-shadow 0.3s;
}
.ticket-en-progreso .ticket-title {
    font-size: 1.5rem;
    font-weight: 700;
    color: #fff;
}

.ticket-sin-servicio {
    border: 2px solid var(--color-status-error);
    background: linear-gradient(90deg, #ff4d4d 10%, var(--color-bg-card) 90%);
    color: #fff;
    box-shadow: 0 0 20px 0 #ff4d4d, var(--shadow-md);
}
.ticket-sin-servicio .ticket-title {
    color: #fff;
    font-weight: 700;
}

.ticket-card {
    margin-bottom: 1rem;
    background: var(--color-bg-light-dark);
    border-radius: 10px;
    box-shadow: var(--shadow-sm);
    border: 1.5px solid var(--color-border-subtle);
    padding: 1rem 1.2rem;
    transition: box-shadow 0.2s, border 0.2s;
    position: relative;
    min-width: 250px;
    max-width: 500px;
    width: 100%;
}
.ticket-card .ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 1rem;
    margin-bottom: 0.5rem;
}
.ticket-card .ticket-id {
    background: var(--color-bg-card);
    color: var(--color-accent-blue);
    border-radius: 6px;
    padding: 0.2rem 0.7rem;
    font-weight: 700;
    font-size: 1rem;
}
.ticket-card .ticket-time {
    color: var(--color-text-secondary);
    font-size: 0.95rem;
}
.ticket-title {
    font-size: 1.2rem;
    font-weight: 600;
    margin: 0.2rem 0 0.5rem 0;
    color: var(--color-accent-orange);
}
.ticket-info {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    margin-bottom: 0.5rem;
}
.ticket-info-item {
    display: flex;
    align-items: center;
    gap: 0.2rem;
    background: var(--color-bg-card);
    color: var(--color-text-light);
    border-radius: 6px;
    padding: 0.15rem 0.7rem;
    font-size: 1rem;
    font-weight: 500;
}
.ticket-info-item.type {
    background: linear-gradient(90deg, var(--color-accent-blue) 60%, var(--color-accent-purple) 100%);
    color: #fff;
}
.ticket-info-item.phone {
    background: linear-gradient(90deg, var(--color-accent-purple) 60%, var(--color-accent-blue) 100%);
    color: #fff;
}
.ticket-info-item .material-symbols-rounded {
    font-size: 1.1rem;
    color: #fff;
}
.ticket-description {
    font-size: 1rem;
    color: var(--color-text-secondary);
    margin-top: 0.5rem;
    background: rgba(255,255,255,0.03);
    border-radius: 6px;
    padding: 0.4rem 0.7rem;
}

.location-section {
    background: var(--color-bg-card);
    border-radius: 12px;
    padding: 1rem 1.5rem 1.5rem 1.5rem;
    box-shadow: var(--shadow-md);
    border: 1px solid var(--color-border-accent);
    margin-bottom: 2rem;
}
.location-header {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding-bottom: 0.5rem;
    border-bottom: 1px solid var(--color-border-subtle);
    margin-bottom: 1rem;
}
.location-header h2 {
    color: var(--color-accent-blue);
    margin: 0;
    font-size: 1.3rem;
    flex-grow: 1;
    font-weight: 700;
}
.location-header .material-symbols-rounded {
    color: var(--color-accent-orange);
    font-size: 1.5rem;
}
.location-tickets {
    display: flex;
    flex-wrap: wrap;
    gap: 1.2rem;
}

@media (max-width: 900px) {
    .info-bar {
        flex-direction: column;
        gap: 1rem;
        padding: 1rem;
    }
    .ticket-en-progreso {
        min-width: 220px;
        padding: 1rem;
    }
    .location-section {
        padding: 1rem;
    }
    .location-tickets {
        gap: 0.5rem;
    }
    .ticket-card {
        min-width: 180px;
        max-width: 100%;
        font-size: 0.95rem;
    }
}

.main-grid {
    display: grid;
    grid-template-columns: 1fr 1.2fr 1fr;
    gap: 1vw;
    width: 100%;
    margin: 0 auto 0.7rem auto;
    max-width: 100vw;
    min-height: 32vh;
}
.main-col {
    background: var(--color-bg-card);
    border-radius: 16px;
    box-shadow: var(--shadow-md);
    padding: 0.5rem 0.3vw 0.7rem 0.3vw;
    display: flex;
    flex-direction: column;
    align-items: stretch;
    min-height: 28vh;
    max-height: 34vh;
    overflow: hidden;
}
.main-col-title {
    font-size: 1.05rem;
    font-weight: 700;
    color: var(--color-accent-blue);
    margin-bottom: 0.3rem;
    letter-spacing: 0.02em;
    text-align: left;
}

#ticketEnProgresoContainer, #andacolloSection, #sinServicioSection {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 0.3rem;
}

.ticket-en-progreso, .ticket-card {
    padding: 0.5rem 0.5vw;
    font-size: 0.95rem;
    border-radius: 10px;
    margin-bottom: 0.2rem;
}
.ticket-en-progreso .ticket-title, .ticket-title {
    font-size: 1.05rem;
}
.ticket-card .ticket-header {
    font-size: 0.9rem;
    margin-bottom: 0.1rem;
}
.ticket-card .ticket-id {
    font-size: 0.9rem;
    padding: 0.1rem 0.4rem;
}
.ticket-info {
    gap: 0.15rem;
    margin-bottom: 0.1rem;
}
.ticket-info-item {
    font-size: 0.9rem;
    padding: 0.05rem 0.3rem;
}
.ticket-description {
    font-size: 0.9rem;
    padding: 0.1rem 0.3rem;
    margin-top: 0.1rem;
}

.location-section {
    background: none;
    border-radius: 0;
    padding: 0;
    box-shadow: none;
    border: none;
    margin-bottom: 0;
}
.location-header {
    display: none;
}
.location-tickets {
    display: flex;
    flex-direction: column;
    gap: 0.2rem;
}

.otros-tickets-bar {
    width: 100%;
    background: var(--color-bg-card);
    border-radius: 12px;
    box-shadow: var(--shadow-md);
    padding: 2rem 2vw;
    margin: 0 auto 0.2rem auto;
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    min-height: 30vh;
    max-height: 40vh;
    overflow: visible;
}
.otros-tickets-title {
    font-size: 0.95rem;
    margin-bottom: 0.1rem;
}
.otros-tickets-row {
    display: flex;
    flex-direction: row;
    gap: 2vw;
    width: 100%;
    overflow-x: auto;
    overflow-y: hidden;
    align-items: center;
    padding-bottom: 0.2rem;
    scrollbar-width: thin;
    scrollbar-color: var(--color-accent-orange) var(--color-bg-card);
}
.otros-tickets-row::-webkit-scrollbar {
    height: 8px;
}
.otros-tickets-row::-webkit-scrollbar-thumb {
    background: var(--color-accent-orange);
    border-radius: 4px;
}
.otros-tickets-row .ticket-card {
    min-width: 220px;
    max-width: 320px;
    font-size: 1.18rem;
    padding: 1.5rem 1vw;
    flex: 0 0 auto;
    display: flex;
    flex-direction: column;
    justify-content: center;
    height: 100%;
}

/* Columna Sin Servicio roja y prioritaria */
#sinServicioCol {
    background: linear-gradient(120deg, #ff4d4d 80%, #b71c1c 100%);
    color: #fff !important;
    box-shadow: 0 0 30px 0 #ff4d4d, var(--shadow-md);
    border: 2.5px solid #ff4d4d;
}
#sinServicioCol .main-col-title {
    color: #fff;
    text-shadow: 0 0 8px #ff4d4d;
}
#sinServicioCol .ticket-card, #sinServicioCol .ticket-sin-servicio {
    background: rgba(255,255,255,0.08);
    border: 2px solid #fff;
    color: #fff;
}
#sinServicioCol .ticket-title, #sinServicioCol .ticket-header, #sinServicioCol .ticket-info-item, #sinServicioCol .ticket-description {
    color: #fff !important;
}
#sinServicioCol .ticket-info-item {
    background: rgba(255,255,255,0.15);
}
#sinServicioCol .ticket-info-item .material-symbols-rounded {
    color: #fff;
}

@media (max-width: 1200px) {
    .main-grid {
        gap: 0.5vw;
    }
    .main-col {
        padding: 0.3rem 0.1vw 0.5rem 0.1vw;
    }
    .otros-tickets-row .ticket-card {
        min-width: 80px;
        max-width: 100px;
        font-size: 0.8rem;
    }
}

@media (max-width: 900px) {
    .main-grid {
        grid-template-columns: 1fr;
        gap: 0.5vw;
    }
    .main-col {
        min-height: 20vh;
        max-height: 30vh;
    }
    .otros-tickets-bar {
        min-height: 8vh;
        max-height: 12vh;
    }
}